Please read and respect my polices, these are in place to appointments run smoothly.
Payment Policy
- **Cards on File**:
- Cards on file are NOT used at checkout.
- Cards on file will only be charged for cancellations or no-shows etc.
-You must have a card on file to book your appointment.
- Accepted payment methods at checkout: tap/insert cards (includes tap cards in apple pay), cash, and Venmo.
Cancellation and Rescheduling Policy
- **Notice Requirement**:
- **48-hour notice** required to cancel or reschedule without a fee.
- Fees:
- **50%** of the service cost for cancellations/rescheduling with less than 48-hour notice.
- **100%** charged for no-shows, same-day cancellations.
- If sick, please reschedule ASAP on the day of your appointment. Fees may still apply.
Late Arrival Policy
- **Late Policy**:
- Please notify me if you are running late.
- Arriving **10 minutes or more** late may require rescheduling or shortening of your appointment.
- A **$10 late fee** applies if you can still be accommodated after arriving over 10 mins late.
- If rescheduling occurs due to lateness, **100%** of the service cost will be charged.
Nail Art Policy
- **Nail Art Charges**:
- Nail art is charged based on time and difficulty.
- **Inspiration Submission**:
- 24 hours in advance for Tier 1 nail art.
- 48 hours in advance for Tier 2 and Tier 3 nail art.
- If you are unsure about which tier of nail art to book, please reach out for guidance.
After Hours Appointments
- **After Hours Fee**:
- Limited after-hours appointments are available on select days/times. Please ask when rebooking your appointment so I know you are interested.
- An additional fee of **$20-$30** will apply, pricing depends on availability.
- No after-hours appointments on **Mondays or Tuesdays**.
Additional Policies
- **Structured Gel Fresh Sets**: Required every 3-5 services to ensure nail health. Changes will be made automatically unless discussed.
- **Pets**: No pets allowed in the studio. If you arrive with a pet, your appointment will be forfeited, and you will be charged **100%** of the service cost. I love seeing your fur babies but it is against health and safety violations. Certified Services animals only.
- **Extra Guests**: No additional guests or children allowed unless previously discussed. Children must remain in the designated waiting area out in the hall.
Important Notes
- Model appointments are discounted, but all policies still apply.
- Last-minute changes to services are not guaranteed; plan ahead to avoid disappointment.
- Efforts will be made to accommodate emergencies, but cancellation fees may still apply.
Thank you for your understanding!